OneCall by Sunray is the most comprehensive LPS 1197 Preventative Care, Servicing, Maintenance and Emergency Breakdown for Steel Security Doors on the market.
Sunray Doors (an ASSA ABLOY Group Company) are accredited with the LPS 1197 certification enabling us to offer complete assurance in the form of 24/7 assistance for Emergency Door Support, covering preventive care, maintenance and breakdown for all types of steel security and fire doors. With today’s demands of ensuring any security door in the built environment remains fully functional and compliant for security and access, it is essential for any building or FM manager to have the assurance and confidence that building integrity is not compromised through security door failure. Sunray’s options of Emergency response and Preventative Care packages provide exceptional levels of customer service and regardless of which option is right for your building deliver the correct solution. There are 4 levels of PCM (Preventive Care and Maintenance) BRONZE, SILVER, GOLD and PLATINUM and a separate hotline in the event of emergency call out if you are not subscribed to one of the packages.
Covers one door service and one non-emergency call out for door malfunction and all parts required to remedy the fault up to a value of £250. Thereafter additional parts will be chargeable.
Covers one door service and one non-emergency call-out for door malfunction and all parts required to remedy the fault up to a value of £500. Thereafter additional parts will be chargeable.
Covers one door service and one emergency call-out 24/7 for door malfunction and all parts required to remedy the fault up to a value of £750. Thereafter additional parts will be chargeable.This type of cover is particularly useful in retail or secure critical applications where response and remedy are vital to minimise business, building and resource interruption.
Covers up to two door services and one emergency call-out 24/7 for door malfunction and all parts required to remedy the fault up to a value of £1000.In addition we may take the view of door replacement if repair is uneconomical yet ensure building integrity is not compromised .This is our superior level of cover ensuring a quick remedial response and dedicated internal co-ordinator who will keep you updated throughout the duration of the call out until complete and signed off.
